Lots of good thoughts in a post on “Inching toward workplace flexibility as the new normal” on SmartPlanet.  For workforce planning practitioners, as well as the “soft” benefits of policies like these, there is also the need to estimate/assess the impact of the policy on things like retention, financials, etc, which is a newly rigorous approach to ROI on HR…but it’s a good approach!

If workplace flexibility IS becoming the new normal, how will you know whether the impact on your business is net positive or not?  Valuing engagement?  Reduced attrition?  Higher productivity?  More capable employees?  A mix of these and a bunch of others?  Well, rigorous decision support about the costs vs benefits of initiatives like these is also inching toward the new normal.  Are you ready?